Please read the following carefully, then send us a refund request by creating a ticket in the support section.
Requests for Refund must be clear and acceptable:
Trial Account: Before you buy, be sure to request a trial account. We have set up a trial account so that you can test our services, and if you are not satisfied, do not buy a long-term service.
Internet Speed: If your internet speed is slow, you will not be able to see and use our GLOOBALTV services and then request a refund.
Technical Support: The GLOOBALTV team is always ready to respond 24 hours a day, seven days a week. If you can’t set up the GLOOBALTV service on your devices for any reason, it won’t include refunds. Please see and learn the necessary tutorials on setting up our service.
Service Selection Errors: If you made a mistake in choosing the service and completed the payment, you can find a ticket in the support section entitled “Payment Error.” This means that you wanted to buy a 3-month service but mistakenly chose and paid for a year or less. Our support team will review, accept, and process the refund.
Expiration Policy: If your account expires 7 days later, the refund request will not be accepted.